Stop opening five tabs at 2 a.m.
RCA in minutes, with evidence. Domain-aware investigation.
Draft copy — replace before launch
The body of this persona page is illustrative placeholder content. Every [PLACEHOLDER] token and every specific number (minutes, hours, percentages, dollar amounts) must be confirmed with the client or generalized before this page is public. Source file: src/data/personas.ts → personas[].draftBody.
When Causum is in the loop for sre work.
RCA arrives with evidence
Not 'these alerts correlate' — 'this caused that, here is the trace, here is the log line, here is the commit.'
One investigation surface
Datadog + PagerDuty + Grafana + Kibana + the deploy log + GitHub collapses into one Causum panel during an incident.
Postmortem drafts at 90%
Timeline reconstruction, signal review, and root-cause narrative arrive auto-drafted from the audit log.
Before and after.
[PLACEHOLDER scenarios — illustrative only. Client to confirm.]
[PLACEHOLDER] Page fires at 2:14 AM. Open Datadog → check service health. Open PagerDuty → check who else is paged. Open Grafana → look at infra. Open Kibana → search logs. Open the deploy log → look for recent deploys. Open GitHub → read the last 5 PRs. ~47 minutes in, narrow to a connection pool exhaustion in payment-svc.
[PLACEHOLDER] Page fires at 2:14 AM. Causum surface shows: 'Connection pool exhaustion in payment-svc; recommended fix: revert commit a3f8d2.' Confidence: 0.91. Click any field to see the underlying trace, logs, deploy event. ~6 minutes to confirm the diagnosis. Approve the revert (or do it yourself).
What we'll measure together.
Targets are commitments we hit, or the engagement does not advance. Baselines are measured against your environment before Phase 1 begins.
| Metric | Before | Pilot target |
|---|---|---|
| MTTR (P1) | ~90 min | < 20 min |
| Tools open during investigation | 4–6 | 1 |
| Postmortem first-draft time | ~4 hrs | ~30 min |
SRE pilot success: MTTR < 20 min on P1, 1 tab open instead of 4–6.
Measured against your pre-engagement baseline. We'll capture the baseline together in the free fit assessment that precedes Phase 1.
Same loop. Different first win.
Whichever seat — start with a pilot.
Free, one-week fit assessment. No commitment. Output is a written go/no-go recommendation.