Daily briefings in business terms.
Order fulfillment health. Not CPU graphs.
Draft copy — replace before launch
The body of this persona page is illustrative placeholder content. Every [PLACEHOLDER] token and every specific number (minutes, hours, percentages, dollar amounts) must be confirmed with the client or generalized before this page is public. Source file: src/data/personas.ts → personas[].draftBody.
When Causum is in the loop for your team.
Daily briefing in business terms
'Checkout health: 99.4% (target: 99.5%). Two incidents this week — both resolved < 20 min.' Not 'p99 latency on cart-svc spiked.'
Capability rollup across services
Fulfillment health is computed across order-svc, inventory-svc, shipping-svc, and the dependencies — not per-service.
Stakeholder updates without translation
The briefing is the update. No engineering translation step required.
Before and after.
[PLACEHOLDER scenarios — illustrative only. Client to confirm.]
[PLACEHOLDER] Engineering says 'p99 latency on cart-svc spiked.' You translate to 'checkout might be slow' for the business. By the time you've translated, the incident is over or the business has misunderstood.
[PLACEHOLDER] Capability briefing arrives at 8 AM: 'Checkout health: 99.4%. Two incidents this week — both resolved < 20 min. Estimated revenue impact: < $2k.' Forward to the business team unchanged.
What we'll measure together.
Targets are commitments we hit, or the engagement does not advance. Baselines are measured against your environment before Phase 1 begins.
| Metric | Before | Pilot target |
|---|---|---|
| Time to prepare stakeholder update | [PLACEHOLDER ~1 hr] | ~5 min |
| Engineering→business translation steps | every update | 0 |
| Capability health visibility | service-level | capability-level |
Capability Owner pilot success: A capability briefing readable by a non-engineer stakeholder.
Measured against your pre-engagement baseline. We'll capture the baseline together in the free fit assessment that precedes Phase 1.
Same loop. Different first win.
Whichever seat — start with a pilot.
Free, one-week fit assessment. No commitment. Output is a written go/no-go recommendation.